8D Problem Solving & Root Cause Analysis
Group Training

  • Author: Edgar Sosa
  • Level: Team
  • Study time: 2 hours

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Course Overview

  •  Live Online Two-Hour Training Session for Up to 20 Participants (contact us for larger groups).

  •  Flexible schedule: Contact us to choose a start time that works for your team.

  •  This course is also available in Spanish.

This two-hour course provides a practical introduction to the 8D (Eight Disciplines) problem-solving approach as a structured method for addressing complex and recurring manufacturing problems.

Participants will learn the purpose and flow of each discipline—from problem definition and containment through root cause analysis, corrective actions, and prevention—and how 8D supports systematic, team-based problem resolution.

The session emphasizes real-world manufacturing examples, proper problem definition, effective root cause analysis, and common pitfalls that weaken corrective action effectiveness. By the end of the course, attendees will understand how to participate in and support 8D problem-solving efforts within their organizations.

Benefits

By completing this two-hour introductory 8D course, participants gain a clear understanding of how structured problem-solving improves quality, reduces recurrence of issues, and strengthens corrective action effectiveness. The session builds foundational capability in defining problems, identifying root causes, and distinguishing between containment, corrective, and preventive actions.

Participants leave with practical awareness—rather than advanced facilitation depth—enabling them to contribute effectively to 8D teams, support root cause investigations, and reinforce disciplined problem-solving practices in manufacturing environments.

Target Students

This course is ideal for operators, technicians, supervisors, engineers, quality professionals, and support personnel working in manufacturing and production environments who are involved in problem-solving, corrective actions, or continuous improvement activities.

It is especially valuable for team members who participate in cross-functional problem-solving teams and need a structured approach to addressing quality, safety, or delivery issues.

The course is designed for individuals at all levels who want to strengthen their problem-solving discipline, improve root cause thinking, and support more effective and sustainable corrective actions.

This course has no previous requirements but knowledge of classic quality tools is expected.

Objectives

This course aims to provide participants with a structured introductory understanding of the 8D problem-solving and root cause analysis process. Upon completion, participants will be able to explain each of the eight disciplines, understand the difference between symptoms and root causes, and recognize how structured corrective and preventive actions improve long-term manufacturing performance.
Write your awesome label here.
Write your awesome label here.
Write your awesome label here.

Course Contents

  • Build the team
  • Describe the problem
  • Implement and verify containment
  • Identify root cause - Root Cause Analysis
  • Select corrective actions
  • Implement corrective actions
  • Preventive actions
  • Recognize the team

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Edgar Sosa

  • Master of Science in Manufacturing Engineering
  • Master's Degree in Quality
  • B.S. Industrial and Systems Engineering
  • Certified Six Sigma Black Belt

ABOUT THE PROFESSOR
25 years of experience in the automotive and manufacturing industries in the United States and Mexico, with expertise in manufacturing, quality, and operations management. Experience across assembly, plastics injection molding, machining, glass, and stamping, including electric vehicles, start-ups, production ramp-ups, and short-term turnaround projects. Background in consulting and teaching MBA courses, with experience developing professional manufacturing certification programs.

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